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Order and Shipping

Free Shipping

Free Shipping

World Wide.

on all orders over $200 / June 2017 - December 2017

Promotion does not apply to canceled or returned orders. In the case of canceled or returned orders after we have already shipped the product, customers will be required to pay the full shipping costs.

Item Availability

The availability of a product is clearly noted on the Product Detail page as "In Stock," "Advanced Sale," or "Backorder."

Most products are In Stock and ready to ship. Some products are either not yet available (Advanced Sale) or temporarily out-of-stock (Backorder).

For more information, please read the details below.

Please note: expected shipment times are calculated from when a product is expected to leave our warehouse, not when the product will arrive at its final shipping destination.

After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.

You will not be billed for products purchased with a credit card until the products have shipped.

You may be billed for products purchased with a debit or bank card immediately upon order confirmation.

In-Stock Products

Most orders for In-Stock products begin shipping as soon as your online purchase is completed.

Products are shipped once they are located in stock, your payment is approved, and the receiving address is verified.

For example, if you order an In-Stock product on Monday which leaves the warehouse in 1-2 business days, it will leave the warehouse no later than Wednesday.

After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.

Please note that business days are Monday-Friday, excluding federal holidays within the United States.

Advanced Sale Products

Advanced Sale products are products that are not in stock but available for advanced purchase on our site.

Advanced Sale products are shipped directly once they arrive in stock.

You will be notified of the status of your Advanced Sale product via e-mail.

Expected shipment time (for example, "Advanced Sale: Buy now for shipping in 4-6 weeks") is indicated on the Product Detail page.

Backorder Products

Backorder products are products that are temporarily out of stock but available for purchase on our site.

A Backorder product that you may order is shipped directly to you once it is back in stock.

You will be notified of the status of your product via e-mail.

Expected shipment time (for example, "Backorder: Buy now for shipping in 4-6 weeks") is indicated on the product detail page.

Shipping Methods and Costs

Depending on the product(s) you purchase on www.builford.com and the location to which the products will be delivered, different shipping methods are available.

At checkout, you will be prompted to choose a shipping method for your product(s).

Shipping costs are based on the shipping method of choice and the value of the total order.

Your total shipping charges will automatically compute during checkout prior to the completion of your order.

International Shipping

Most in-stock items ship within 1 to 2 business days after Builford receives your order.

Orders will arrive in approximately 5-7 business days via EMS or DHL.

Business days are Monday-Friday, excluding national holidays in Korea.

Shipping and handling fees will automatically be added to your total during Checkout.

Shipping and handling fees includes taxes and duties.

International Shipping Customer Care Specialist at

(+82)2-1544-6571 (make shop mall tail service center)

if you have any questions.

For products purchased under shipping promotions that are cancelled or returned after the order has shipped, customers will be required to pay the full shipping costs.

Shipping to Multiple Addresses

www.Builford.com is pleased to offer shipping to multiple addresses.

This feature allows you to send products in your Shopping Cart, from one order, to more than one shipping address.

Simply follow the prompts to enter each address in your Address Book during Checkout and select the destination for each product.

Tracking your Order

When can you track your order?

At our warehouse, tracking numbers are assigned, when applicable, to packages immediately and generally appear on our website along with your order information.

However, it may take up to 48 hours before the package is checked into the carrier's tracking system.

Even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours.

Finding Your Order Status

The status of your order is easy to find.

Check your e-mail.

You are required to enter an e-mail address during Checkout, so that you may receive e-mails regarding the status of your order. We will not sell your information to third parties.

Visit the website.

You may sign in at www.Builford.com for your Order History at any time.

Information about your open orders, tracking, and past orders is available.

Contact us.

If you still have questions about your order, please contact us via e-mail.